Contact Us
At Flamingo Las Vegas Hotel & Casino, we're committed to providing our guests with a seamless and enjoyable experience. If you have any questions or concerns, please don't hesitate to reach out to us using one of the following channels:
Our live chat support is available daily from 08:00-02:00 ET. Our dedicated team will be happy to assist you with your queries in English and French.
You can also contact our email support. We'll respond to your inquiry within 24 hours, Monday through Friday.
For immediate assistance or to speak with one of our representatives in person, please visit the player services desk, located conveniently on site. Our friendly team is available 24/7 and can assist you with a variety of topics, including responsible gaming support, account recovery, and technical troubleshooting.
Help Centre
Before reaching out for support, we recommend exploring our comprehensive help centre. It's filled with helpful resources, guides, and FAQs that might resolve your issue quickly. Simply click on the "Help" tab at the top right corner of our website to access it.
If you have any questions or concerns regarding your account or gaming history, please don't hesitate to contact us using one of the above channels. We'll do our best to verify and assist with your query as quickly as possible.
Responsible Gaming Assistance
We take responsible gaming seriously at Flamingo Las Vegas Hotel & Casino. If you're concerned about your gaming habits or would like information on how to manage them, please don't hesitate to reach out to us using one of the above channels. We'll provide you with confidential and supportive assistance.
For technical issues related to our website, app, or in-casino services, please contact our technical support team using the email address listed above.
Complaint or Dispute Guidance
If you have any concerns about your experience at Flamingo Las Vegas Hotel & Casino, we'd like to resolve it as quickly and amicably as possible. Please reach out to us using one of the channels mentioned above.
We strive to respond to all inquiries within 24 hours or sooner for urgent matters. Our team is dedicated to resolving your query in a timely manner while maintaining our high standards of service quality.
Account-Security Assistance
Your account security and data protection are paramount to us at Flamingo Las Vegas Hotel & Casino. If you have any questions about protecting your gaming account, please don't hesitate to contact us using one of the above channels for advice or assistance.
Our services are designed to be accessible across all devices - desktops, laptops, smartphones, and tablets. You can enjoy a seamless experience whether you're at home or on site with us.
Multilingual Support
At Flamingo Las Vegas Hotel & Casino, we pride ourselves on providing multilingual support in English and French. Where possible, our representatives will assist you in your preferred language to ensure clarity and understanding throughout the process.
While we encourage customers to use one of the channels mentioned above, please note that for technical inquiries or urgent matters related to gaming history or account security, a quicker response may be available through email.
